UPDATE (2019/04/12): The site I was using for Password Fault no longer worked. They have switched to Passwordfault.com, however, their site is not secure (non-https) and therefore has been updated to Comparitech.
Not too long ago Microsoft’s free webmail, Hotmail, got a facelift and a name change. The new Outlook as it is called is now forcing its recovery options on the end user, making them chose between only two options, cell or email. The problem is, not everyone has a cell phone or an alternate email.
As most of you know I am a manager at a public computer centre in Montreal, Canada, and on a daily basis I deal with several patrons whom most of which use Outlook as their email of choice.…